1. Adobe Creative Suite Installer

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On your startup disk, locate and delete the following folder: hard drive/Library/Preferences/FlexNet Publisher/ Note the following:. Important: The path above points to the Library folder at the root of your startup disk, not the Library folder in your user home folder. Apple made the user library folder hidden by default with the 10.7 release. If it's necessary to access these files to perform Adobe-related troubleshooting, use the instructions in to make the user library content visible. Mac OS X 10.7 a. Double-click the LicenseRecovery111.dmg. Note: Leave this window open and proceed to the next step.

Double-click your hard drive. Double-click Applications. Double-click Utilities. Double-click Terminal. Type “ sudo python ” Note: There is a space following “python”. Do not press Return. Drag LicenseRecoveryLauncher.app from the LicenseRecovery111.dmg window onto the Terminal window and press Return.

Note: Make sure that the Terminal window has the command and the path to the APP file. For example: 'sudo python /Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecover.py” h.

Enter your administrator user name and password when prompted, and click OK. Follow the onscreen instructions. Mac OS X 10.5 to 10.6 a. Double-click the LicenseRecovery111.dmg.

Double-click the LicenseRecoveryLauncher.app. Enter your administrator user name and password when prompted, and click OK. Follow the onscreen instructions. Adobe applications are not supported on an operating system formatted with a case-sensitive file system. If you attempt to install an Adobe application on a case-sensitive volume, you get an error that the file system is not supported. (Case-sensitive volumes include UFS, HFS+ case sensitive HFSX, and SMB formatted drives.) Acrobat 9 doesn't display such error messages and allows you to install the application. However, attempting to launch Acrobat 9 results in the following error: 'Licensing for this product has stopped working (error code 130:9).'

Reformat the drive to a file system that isn't case-sensitive. To check if Mac OS X is formatted with a case-sensitive file system, do the following. This process requires you to uninstall and reinstall all Adobe CS4 and CS3 software, as well as Acrobat 9 and 8. Administrator privileges are required to install Adobe software. Log in to an administrator account to perform the steps below. See the operating system documentation for additional information.

Important: Before you uninstall the software, make sure that you have the installation media to reinstall it. Replacement media isn’t available for previous versions of Adobe software. Various issues can cause this error, including the following:. If the error occurs immediately after installation, a component likely requires updating to be compatible with your operating system. Or, the component requires a slightly different configuration for your system.

If the application previously started successfully at least once, or if it has been in heavy use, the issue is likely related to a system resource. (System resource issues include low memory, low disk space, or simultaneous launch of several programs.) The result could be a temporary failure in the licensing system or corruption of the permanent licensing data. If an interruption occurred during the installation process, it can prevent the licensing system from functioning correctly. If you participated in a prerelease program, you could have a temporary serial number that expired.

The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.

When you try to install updates to Adobe Creative Suite 4 or a CS4 point product, the installation stops and you receive the Microsoft Windows error 'Adobe Setup has stopped working; Windows is checking for a solution to the problem.' The only option is to cancel the installation; Windows is unable to find a solution.  Teoria del tutto pdf reader. The error recurs for each update you chose to download and install. You sometimes also receive the error, 'Installation Incomplete; update name: Failed to install. The installation process has encountered a problem. Please choose from the following options: Cancel the current update and continue installing the remaining updates. OR Stop installing and continue later: OK.' Attempts to install the updates can also fail due to an unexpected state of the affected files from the previous failure.

In this case, the Adobe Installer reports that it could not install the selected update components. Functionality associated with the update can also be impacted. For example, after a failed installation of the Adobe Drive and Services update v1.0.1, you sometimes experience the following issues:. When you attempt to open, create new, or save a file using Photoshop CS4 you encounter the following or similar error: 'Photoshop.exe - Fatal application exit - The specified module could not be found: C: Program Files Common Files Adobe Adobe Version Cue CS4 Client 4.0.1 VersionCue.dll.'

. When you right-click a menu in Windows Explorer in Windows Vista, you encounter the following or similar error: 'Explorer.exe - The specified module could not be found: C: Program Files Common Files Adobe Adobe Version Cue CS4 Client 4.0.1 VersionCue.dll.' These issues occur for the following reasons:. Large amounts of data in the ProgramData folder. If the update parses a large number of files and folders in the ProgramData folder, it reaches a limit and fails. Incorrect permissions on NTFS junctions NTFS junctions (which function similar to shortcuts) on the system are incorrectly set to allow all users to list or read their contents. This setup can cause the update to go into an infinite loop. Typically, only the system follows the redirection of these junctions.

This issue affects Adobe CS4 updates that use a binary patch method to modify existing files on disk. When the installer is able to read the contents of the junction, it points back to the junction's parent folder. The result is an infinite loop until Windows reports that it has ceased to respond. The Photoshop CS4 11.0.1 and InDesign CS4 6.0.1 updates both use a complete file replacement method: The existing files are moved and a new file put in its place.

Those updates can be run without this issue occurring. Note: Problems can occur if you attempt to update your software while virus protection software is enabled on your computer. Also, make sure Microsoft Security Essentials (MSE) real-time protection is off when you update your CS4 software: Open MSE and in the Settings tab, deselect Turn On Real-Time Protection (Recommended).

You can turn the protection back on after your software updates successfully. The affected Windows updaters have been removed and reposted with instances that do not use the binary patching method. The replaced updates include:. Adobe Drive and Services update (Version Cue client 4.0.1, Creative Suite Infrastructure 1.0.1). Adobe Version Cue Server 4.0.1 update. Flash Lite 3.1 Update for Adobe Device Central CS4 (Device Central 2.1).

Adobe Creative Suite Installer

Adobe Output Module update for Adobe Bridge CS4 (Output Module 2.1). Extensions Manager CS4 2.1 Previously posted updates that were affected:. Camera Raw 5.2 update (5.3 update now posted without binary patch method!) If you are running the most current version of the updates and still get update failures, there are several possible causes. One is that your browser is delivering an earlier version from its cache. Clear the cache and download the update again to ensure that you have the most recent posted update. If you are using the Adobe Updater, you can be assured that you have the most recent update. Another cause of failures might be that files are not where they should be, due to the previous failure.

This issue is explained in the solution section. Follow the solution instructions to restore the missing files either manually or by reinstalling your CS4 products. For additional assistance, visit the.